Vice President of Operations Part 1

Scenario

Imagine that you are the vice president of operations at a production or service organization. You have noticed that your organization\’s current operations strategy is not supporting the challenges that the organization is presently facing. In order to maintain a competitive edge, you must address these challenges with your chief executive officer immediately.

Note: You will assume this role of vice president of operations at a production or service organization in the assignments throughout this course.

Select an existing production organization. Analyze the organization\’s current vision, mission, business strategy, operation strategy, supply chain, total quality management, just-in-time philosophy, forecasting method, statistical technique, facility location, work design, project life cycle, and project management.

Note: As you collect the information for the first and second assignments, keep in mind that in the third assignment you must prepare a presentation for your chief executive officer.
Instructions

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Write a 3–5 page paper in which you:

Evaluate key elements of the selected production or service organization\’s operational efficiency with its operational strategy. Determine three tasks that do not align with the operational strategy. Determine the weaknesses that are evident in each task.
Formulate a new operations strategy for the selected organization based on the four competitive priorities (i.e., cost, quality, time, and flexibility).
Analyze both the structure of the competitive priorities and infrastructure of the production process. Develop three new enablers that are aligned with the long-term plan of the selected organization. Evaluate three pros and three cons of the new enablers.

SAMPLE SOLUTION

Vice President of Operations Part 1

I am not a regular coffee drinker, but I find myself often having a hot drink in Dunkin ‘ Donuts. What I think is most fascinating about franchises is that there appears to be little or no line almost every time I go. So how do the processes operate smoothly and | GET AN EXPERT FOR YOUR ASSIGNMENT / has a disciplined approach that balances customer demand with operational efficiency. This technique of providing time-bound offers in the restaurant business has been one of the greatest (Hansen, & Klokholm, 2015). Their approach enables them to give their wide variety of customers a special menu. Dunkin ‘ Donuts could bring new items to new customers through such | GET AN EXPERT FOR YOUR ASSIGNMENT / element in keeping Dunkin ‘Donuts prosperous is separating itself from its rivals. Limited-time deals allow Dunkin ‘ Donuts to discover…